Research & Knowledge Assistant

Withers KhattarWong LLP 

Job title:     Research & Knowledge Assistant

Reports to: Library and Knowledge Manager (APAC)

Division:     Library & Knowledge Services/ Business Services

Location:    Singapore

About Withers KhattarWong LLP 

Withers KhattarWong LLP, a Singapore law practice, is a member of Withers, and one of Singapore's longest established and largest full-service leading law firms. As one of the largest international law firm in Singapore, clients have access to lawyers who are qualified to practice a wide range of jurisdictions including Singapore, Japan, Philippines, Indonesia, Malaysia, UK and U.S. amongst others. We work closely with our Hong Kong and Tokyo offices to cover the region. 

The Department

The Library and Knowledge Services (LKS) team is a global function team working together and are responsible for ensuring that everyone in the firm has the knowledge, information and resources they need in order to complete their work to the highest possible standards.

The recent growth of Withers in the Asia-Pacific region has created an exciting opportunity for a new role within the team. Working with closely with LKS colleagues in other offices, the successful candidate will be responsible for coordinating and supporting delivery of the firm's knowledge management strategy for the Asia-Pacific region.

The role

An important priority for the role will be to provide support to the Library and Knowledge Manager (APAC). This is a new role within the region so the successful candidate will need to be confident working on their own but will have full support from colleagues in the global LKS team. There will be line management responsibility for the Singapore office librarian.

There will also be opportunities to work with the London LKS team and to provide research for strategic and Business Development initiatives, as required.

The role is based in Singapore and will report to the Library and Knowledge Manager (APAC). 

This list of duties and responsibilities is not exhaustive.  It is intended to describe the general content of, and requirements for the performance of this position and as such, the role may also include the undertaking of additional tasks as required.

Key Skills and Experience 

• Educated to degree level (or equivalent)
• Able to communicate with people at all levels of seniority
• Self-sufficient; able to work independently locally but as part of a wider team delivering a consistent global service
• Pro-active, customer-focused attitude to knowledge sharing
• Excellent IT skills, ideally with experience of maintaining and curating intranet content
• Experienced at using own initiative to find solutions to questions or problems and committed to seeing new projects through to completion
• Able to work to deadlines, manage multiple projects and deliver under pressure

Initial areas of focus and responsibilities

• Conducting library orientation for lawyers, trainees and interns
• Responsible for managing new joiner and leaver procedures for the Hong Kong and Singapore offices, including the creation/deactivation of system logins and the distribution of welcome emails.
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Managing resources 

• Assisting with book purchases, including liaising with lawyers and contacts in other offices to determine what's needed
• Compiling information to assist the Manager in setting the annual library budget for the Singapore / Hong Kong office; helping to monitor monthly spend
• Attending team meetings to promote library services
• Updating and maintaining the library catalogue for both HK/SG office (purchases, renewals and invoices), ensuring all records are correct
• Creating, maintaining and promoting the use of library and knowledge content on the firm's intranet
• Overseeing the upkeep of the physical library collections in both HK/SG offices
• Assisting with trials and evaluations of new tools and services

Areas to expand into

• Sending out updates to lawyers on legal and client-related news
• Assisting with legal and business research requests

About Withers 

A law firm focused on people, performance, and collaboration.

For the past 125 years, we have supported some of the world’s most remarkable people and organizations at defining moments in their lives.

As the global private client firm, we are trusted advisors to families, founders, fiduciaries and businesses – and more than this, to governments, charities and financial institutions.

We structure, grow and preserve capital. We protect reputations and relationships, ideas and innovations. We secure our clients’ legacies across generations.

We are united in our commitment to integrity, quality and collaboration. We have a culture of high performance and deliver excellent service consistently across the firm. We provide tailored solutions built on trust and partner with our clients to achieve their goals.

Many of our clients are shaping the future and creating solutions to tackle many of the world’s problems. It makes for a fascinating and challenging practice.

Our role is to get to know each individual client, find out where they want to be, and help them to get there – whether they are building a business, buying a home or protecting and defending their interests.

To meet their unique needs we are exceptionally collaborative, working together across teams and time zones. And we are agile – focusing on strategy rather than rigid ideas and traditional hierarchy.

We are delighted that we have been awarded Mansfield Certification Plus in relation to our recruitment and leadership progression efforts in the US and UK. This certification is an encouraging milestone as we continue to champion diversity within our organization and in the wider legal sector.

Join us to be part of a team that is always looking to the future. Where initiative, big ideas and bold moves are always encouraged. Where you can truly be yourself.

Information for Recruitment Agencies

Withers endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, Withers operates a preferred supplier list and will not be accepting unsolicited applications from non-PSL agencies for this role.

Equal Opportunities Employment Statement 

It is the policy of Withers to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of ethnic origin, religion, sex, age, sexual orientation or disability.

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