Document Production Center Specialist - Remote

Summary

A Document Production Center “DPC” Specialist is responsible for providing exceptional document production services to the firm and must possess advanced technical abilities utilizing the Firm's software and document management systems.  Specialist must also possess and exhibit excellent written and verbal communication skills with a willingness to learn and develop new skills as the need arises. 

Scope of Responsibility

This Document Production Specialist will provide remote document production services.  The Specialist, as a member of Global-DPC, will process work sent to the Global-DPC mailbox, documenting the work performed as required.  The below list of functions is not exhaustive.  It is intended to describe the general content and requirements for this position. 

Primary Functions

• Produce accurate, high quality work from audio and script work by transcribing, formatting, inputting, editing, retrieving, copying and transmitting text, data and graphics using the firm's software including, but not limited to, Microsoft Office, Best Authority, Litigation Programs (experience with CCC Macro Pro or Legal MacPac a plus), familiarity with Conract Express and/or HotDocs, DocXTools, Adobe Pro and iManage
• Communicate effectively with Global-DPC members
• Process work sent to the Global-DPC team with regard to house style and requirements of the relevant jurisdiction
• Complete an on-line Global-DPC workflow system record for each job undertaken
• Troubleshoot and provide expert technical advice to end-users requiring software assistance
• Identify self-training/development needs and request any necessary training
• Maintain strict client/attorney confidentiality. 
• Good technical skills with the ability to adapt, think proactively and utilize software to produce the desired documents/outcomes
• Ability to work in a multi-cultural office environment dealing with a variety of subject types
• Familiarity with legal terminology

Skills and Attributes

• Typing speed of 70 wpm minimum
• Excellent Word skills
• Excellent PowerPoint skills
• Good Excel skills
• Good written and verbal communication skills
• Must be flexible, with ability to work interpedently and as part of a team
• Self-motivated, detail oriented, ability to manage self and workload effectively and ability to multi-task
• Must be flexible, co-operative and a good team player with a commitment to support others
• Work well under pressure

Technical Skills          

Word

• Produce, reformat into house style and edit complex documents at an advanced level of program expertise
• Create, edit and apply styles and schemes
• Advanced ability to work with tables
• Create mail merges using the mail merge wizard for documents and labels
• Able to use WorkShare Compare
• Experience working with track changes
• Ability to troubleshoot and repair corrupt documents including issues with table of contents and numbering schemes

Excel

• Add and wrap text
• Insert, modify and delete rows and columns
• Enter basic and advanced formulas
• Change page orientation and page margins
• Copy and move data
• Use hide/unhide and freeze panes
• Format cells as required using font, alignment, number, borders and patterns
• Re‐scale for printing on letter and legal paper and set print area

PowerPoint

• Enter text in a slide, amend font style, size and tabs
• Create Firm style presentations from external source presentations
• Create presentations from Firm templates
• Create flowcharts using connectors and grouping
• Visually enhance flowcharts using colors, fill, scaling and rotation
• Insert Clipart and WordArt
• Use animation and slide transitions
• Resize slides

PDFs

• Ability to password protect
• Capable of converting pdfs to Word, Excel or PowerPoint
• Create fillable pdf forms
• Edit and/or redact information contained in pdf
• Make pdfs searchable
• Ability to create indexes, bookmarks and insert automatic bates/page numbering
• Combine PDFs into a bundle, including bookmarks and hyperlinked index if required

Areas of Focus and Responsibilities

• Produce accurate, high quality work, from audio and script work, using any of the firm’s software packages and document management systems. Examples include:
  • transcripts of Zoom/Teams meetings or voicemails;
  • minutes of meetings; and
  • letters, memos or emails
• Produce and reformat documents into house style
• Ability to use WorkShare for redlining/comparisons of documents
• Use DocXTools to apply styles and automate cross references
• Complete Excel spreadsheet tasks, examples include:
  • add and wrap text;
  • insert, modify and delete rows and columns;
  • enter basic formulae;
  • change page orientation and page margins;
  • copy and move data;
  • use hide/unhide and freeze panes;
  • format cells as required using font, alignment, number, borders and patterns; and
  • re-scale for printing on A4 and A3 and  US paper sizes (letter/legal) and set print area 
• Good working knowledge of iManage or similar document management system, creating and saving work within specified client/matter workspaces and re-filing documents
• US litigation experience, including generating Table of Authorities using Best Authority (or experience in similar program), creating and revising pleadings and discovery.
• Complete PowerPoint presentations or make amendments, examples include:
  • enter text in a slide – amend font style, size and tabs;
  • create house style presentations from external presentations;
  • create presentations using other Withers’ office templates;
  • visually enhance flowcharts using colours, fill, scaling and rotation;
  • insert Clipart and WordArt;
  • resize slides from A4 to A3 or to US paper sizes; and
  • manipulate Master slides

This list of duties and responsibilities is not exhaustive.  It is intended to describe the general content of, and requirements for the performance of this job, and as such, the role may also include the undertaking of additional tasks as required.

Education and Experience 

• Bachelor’s degree strongly preferred, but combination of work experience and education will be considered
• 5+ years as a document production specialist handling high volume of document processing in a law firm 

About Withersworldwide

Withersworldwide has been acting for successful individuals, families and institutions for over 100 years.

We advise clients on the full range of their business, personal and philanthropic legal needs, both at home and abroad.  With offices in the key financial centers of Europe, Asia-Pacific, the United States and the Caribbean, we provide coverage and services that other law firms focused on the needs of the individual cannot.  We have represented 46% of the Top 100 in The Sunday Times Rich List, 25% of the US Top 100 Forbes Rich List, 30% of the Top 20 Hong Kong billionaires in the Forbes World's Billionaires list and over 20% of the Forbes Asia's Richest Families list.

Equal Opportunities Employment Statement 

It is the policy of Withersworldwide to provide equal opportunities for all employees in relation to recruitment, training and promotion.  Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including color, nationality and ethnic and national origin), religion or belief, sex or sexual orientation.

The firm is committed to complying with all applicable provisions of the Americans with Disabilities Act (“ADA”) and state and local disability laws, as applicable. It is the policy of the firm not to discriminate against any qualified employee or applicant with respect to any terms or conditions of employment because of such individual’s disability or perceived disability.  Such terms or conditions of employment include application procedures, hiring, advancement, discharge, compensation, training, or other privileges of employment.  The firm will make a reasonable accommodation for employees or applicants with a qualifying disability unless providing such accommodation would impose undue hardship.